At Coretex we believe that technology should be used to build a safer, greener and more productive society. The world’s resources are under increasing pressure - to keep growing, we have got to figure out how to do more with less. Our proprietary technology platform helps organisations run more efficiently and align with complex legislation through intelligent use of data gathered directly from fleet assets.
Coretex has customers all over the globe. Our business is run from offices in New Jersey, San Diego, Auckland, and Sydney. We have ambitious growth plans that will see us further expand operations over the coming weeks, months and years. Help us build that reality.
Due to growth we have a newly created Leadership opportunity for a Director of Customer Experience. Our Director of Customer Experience will lead and expand our activities of the North American Customer Success and Technical Support teams across multiple verticals industries and product solutions.
This role is for a seasoned Director of Customer Experience to lead a fairly large team, someone who has been around the block and can build high performing teams, is all about continuous improvement and will challenge the status quo. As a Senior Leader in the business you will be reporting to our VP of Operations, North America and will be taking full ownership to drive presales, implementation, project management, and post-sales support of our Coretex solutions.
We are looking for a leader who has strong people manager experience to continue to develop a cohesive team of customer facing professionals representing the voice of the customer and delivering exceptional service experiences that build brand loyalty and promote business growth. To succeed in this role by nature you are action oriented, inquisitive, hands on when required and have exceptional relationship skills.
As our Director of Customer Experience, North America, you will be focused on the following:
This is an outstanding leadership opportunity to grow your career and make an impact that matters. Are you ready to help us build our new reality?
Coretex is an equal opportunities employer. We appreciate diversity and are committed to creating an inclusive environment for all employees.
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